Legal
Privacy Policy
Last updated: May 2026
Aura Research Ltd (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website at auraresearch.uk.
1. Who We Are
Aura Research Ltd is a UK-based company selling research compounds for laboratory and scientific research purposes only. For any privacy-related queries contact us at hello@auraresearch.co.uk
2. What Data We Collect
We collect the following personal data when you use our website:
- Name and email address when you place an order or sign up to our mailing list
- Billing and shipping address for order fulfilment
- Payment information — processed securely by our payment provider, never stored by us
- IP address and browser data collected automatically via cookies
- Order history and account information if you create an account
3. How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfil your orders
- To send order confirmation and shipping updates
- To send educational content and product updates if you have opted in
- To comply with our legal obligations including age verification and research-use compliance
- To improve our website and customer experience
4. Legal Basis for Processing
We process your data on the following legal bases:
- Contract — to fulfil your orders
- Legitimate interests — to improve our services and prevent fraud
- Consent — for marketing emails, which you can withdraw at any time
- Legal obligation — for compliance and record keeping
5. Data Sharing
We do not sell your personal data. We share your data only with:
- Payment processors (Stripe) to handle transactions securely
- Shipping providers to deliver your orders
- Email marketing platforms (Klaviyo, MailPoet) to send communications you have consented to
- Analytics providers (Google Analytics) to understand website usage
All third-party providers are GDPR compliant and process data only as instructed by us.
6. Cookies
We use cookies for the following purposes:
- Essential cookies — required for the website and checkout to function
- Age verification — to remember your confirmation for 30 days
- Analytics cookies — to understand how visitors use our website
- Marketing cookies — if you have consented to receive personalised communications
You can manage your cookie preferences at any time via your browser settings.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Order data is retained for 7 years in accordance with UK tax and accounting requirements. Marketing data is retained until you unsubscribe.
8. Your Rights
Under UK GDPR you have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights contact us at hello@auraresearch.co.uk
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. All payment data is processed via SSL encryption and we never store card details on our servers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related queries or to exercise your rights contact us at:
Aura Research Ltd
Email: hello@auraresearch.co.uk
